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Home arrow Managed Services
Managed Services: Expertise On-Demand PDF Print E-mail

Biond has changed the way consulting expertise is delivered.  Our unique delivery model means that our clients benefit from the freedom and flexibility of having the right expertise available on-demand at set rates backed by an SLA.

We offer the flexibility of selecting one of four programs:

  • Standard: Monitoring and Issue Detection
  • Premium: Standard Services + Proactive Administration + On-Demand Support à la carte
  • Enterprise: Premium + On-Demand Support included + Tuning and Architecture
  • Optimum: Tailored to your specific requirements

Each program enables our client to select the level of intervention they require from basic monitoring, proactive administration, turn-key initiatives, or tailored a la carte requirements.  Regardless of the skillset you need or combinations thereof.

Our clients have access to our 24/7 call center for support requests as well as their personalized support portal and ticketing system. 

Contact us today to learn more.

 
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