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Managed Services: Expertise On-Demand |
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Biond has changed the way consulting expertise is delivered. Our unique delivery model means that our clients benefit from the freedom and flexibility of having the right expertise available on-demand at set rates backed by an SLA. We offer the flexibility of selecting one of four programs: - Standard: Monitoring and Issue Detection
- Premium: Standard Services + Proactive Administration + On-Demand Support à la carte
- Enterprise: Premium + On-Demand Support included + Tuning and Architecture
- Optimum: Tailored to your specific requirements
Each program enables our client to select the level of intervention they require from basic monitoring, proactive administration, turn-key initiatives, or tailored a la carte requirements. Regardless of the skillset you need or combinations thereof. Our clients have access to our 24/7 call center for support requests as well as their personalized support portal and ticketing system. Contact us today to learn more.
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